The file hunt
Senior staff search the shared drive and email; spreadsheets reconcile; consultants assemble the audit file.
Does wellTrusted, no procurement, everyone knows how.
Fails the auditWeeks of preparation, answers that depend on who is in the building, and the same question with three answers.
A general AI assistant with uploads
Policies pasted or uploaded into a consumer chat tool.
Does wellFast, fluent, cheap.
Fails the auditNo permission model, citations that do not survive a challenge, no audit trail. Rolled out organisation-wide, it leaks.
Enterprise search
One search box across the document systems, including the assistant built into the office suite.
Does wellFinds the document across systems.
Fails the auditFinding is not defending. Answers are not bound to page-level evidence, and no workflow ends in a deliverable.
A point GRC tool
Controls, owners and due dates in a dedicated system.
Does wellDeep in its lane: the control register is tidy.
Fails the auditA separate truth store from the document archive and from finance. The evidence behind a green tick lives somewhere else, and the audit file is still reconciled by hand.
An in-house chatbot built by IT
A retrieval chatbot over the document store.
Does wellFits the stack.
Fails the auditPermissions, citations and audit are each a project. The demo is easy; the audit-grade version never ships.
iQ Pulse
The Compliance Desk over the same documents, with the same permissions.
Does wellEvery answer carries its source and says so when a citation cannot be verified. Permissions are enforced in every read. A workflow declares its sources, stops for approval, and ends in a document an auditor can open.
Fails the auditNot yet, on two counts an auditor will ask about: region-pinned storage is on the roadmap and not yet shipped, and SOC 2 Type II is in progress and is not claimed until it is held. Ask both before you sign; we answer in writing.